Frequently Asked Questions
At Glor-e, we strive to ensure that your experience is as significant as the jewelry pieces we offer. This FAQ page consolidates answers to common questions about shopping with us, including topics such as sizing, personalization, shipping, care, and returns. Our goal is to help you shop with clarity and confidence.
Clear, Simple, and Supportive
Purchasing modern Christian jewelry should be as effortless as wearing it. That's why we've compiled helpful answers in one location, allowing you to spend less time questioning and more time enjoying the meaningful pieces you've chosen.
Product & Sizing
How do I find my ring size?
Use our Ring Size Guide for step-by-step measuring instructions and a detailed conversion chart that includes quarter sizes from 4 to 12.
Can I personalize a piece with engraving?
Yes, select rings, pendants, and bracelets can be engraved with initials, dates, or Scripture references. Visit our Engraving Tips page for inspiration and guidance.
What if I'm between sizes?
We recommend choosing the larger size for comfort and flexibility. Many rings can also be resized later if needed.
Do your product photos reflect the actual jewelry size?
Our photos are styled to show details and proportions. Exact dimensions are listed in the product descriptions to help you make an informed choice.
Can men and women wear the same pieces?
Many of our designs are versatile and unisex, making them meaningful gifts for anyone.
Ordering & Delivery
Can I ship my order to someone else directly?
Yes. Enter their details at checkout, and your gift will arrive in our signature packaging.
Do you offer international shipping?
Yes, Glor-e ships to select international destinations. Delivery times and costs vary by location, and duties or taxes may apply. Full details are provided at checkout.
Do you ship to P.O. boxes?
For security and reliability, we do not ship to P.O. boxes. Please provide a physical address at checkout to ensure safe delivery.
Will I receive tracking information?
Once your order ships, you will receive an email containing a tracking number, allowing you to track your package at every stage of its journey.
Returns & Exchanges
What is your return policy?
We accept returns within 30 days of delivery for most pieces in their original condition. Personalized or custom-made jewelry (including engraved or non-standard ring sizes) is a final sale. For full details, please refer to our Returns Policy.
How do I start a return or exchange?
Visit your Order Page or contact our team with your order number for assistance. We'll guide you through the process and provide the return instructions.
Are there fees for returns or exchanges?
We do not charge restocking fees. Return shipping costs may apply unless the item arrived damaged or defective.
What if my item arrived damaged?
If your order arrives damaged, please contact us immediately with photos. We'll prioritize a replacement or refund to make it right.
Jewelry Care
How should I care for my Glor-e jewelry?
Store your jewelry in a soft pouch or separate compartment to prevent scratches. Avoid harsh chemicals, perfumes, and lotions. Clean gently with a smooth, lint-free cloth. For more information, please visit our jewelry care page.
Can I wear my jewelry every day?
Our jewelry is designed for everyday wear. To keep it looking its best, we recommend removing it before swimming, exercising, or performing heavy household chores.
Do you offer repairs?
Select repair services may be available. Please contact us with details about your item, and we'll let you know if we can assist you.
Will my jewelry tarnish over time?
Sterling silver develops a natural patina; however, with proper care and cleaning, it can maintain its luster. Gold pieces, on the other hand, are highly resistant to tarnish and are designed to endure everyday wear.
Still Have Questions?
Your experience with Glor-e is just as important as the jewelry you select. If you have questions that aren't addressed here, our team is always available to help. Whether you need assistance with sizing, help with your order, or advice on choosing the perfect piece, we're here for you.
