We strive to answer our customers' emails within 24 hours. During our busiest times, however, it may take up to 72 hours to answer. We truly appreciate your patience and understanding.
You can either:
Pay directly on our website using your Visa, MasterCard, Discover or AmexUse your PayPal account
The handling process takes up to 3 business days. 95% of our orders, however, are shipped within48 hours. If you need to get in touch at any point of the process, please contact us at email@example.com.
Shipping prices and timing vary by country. Our standard flat rates are $4.99 for the Continental US and $9.99 for the rest of the world. Express US shipping is available for $11.99. Standard shipping is free worldwide for orders $100 or more. All the relevant information can be found at checkout. We will send you an order confirmation email automatically after your order is placed. Please note that we do not ship to P.O. boxes.
Having an account with us has its perks, however, it is not required to place your order. We still recommend that you create one though.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. More about our return policy here